The PDPA was introduced to
regulate the processing of Personal Data in commercial transactions. The PDPA, which
applies to all companies that are established in Malaysia, requires us to inform you
of your rights in respect of your Personal Data that is being processed or that is
to be collected and further processed by us and also the purposes for the data
processing. The PDPA also requires us to obtain your consent to the processing of
your Personal Data.
Consequently, we want you to be clear how we are using
your Personal Data and the ways in which you can protect your privacy. This Privacy
Policy describes on what information is gathered, how this information is used and
stored, who the information will be shared with, how you can opt out and how you can
modify your Personal Data held by us and any other changes that have been made from
time to time.
This Privacy Policy applies to our Property and it is
incorporated and forms part of the Terms of Use.
2.1 Definitions.
The
following words are given the following definitions:
“Account” means
an account you registered with us to access and/or use the Services.
“Affiliate”
means a person or an organisation controlling us, controlled by us, or under the
common control of a person or an organisation controlling us. "Control" means the
ownership of the equity shares carrying fifty percent (50%) or more of the votes
exercisable at a general meeting (or its equivalent).
“Appropriate
Authority” means : (i) the federal government of Malaysia, (ii) any state,
province, regency, municipality or other political subdivision of Malaysia, (iii)
any agency, authority or instrumentality of any of the foregoing, including any
court, tribunal, department, bureau, commission or board, or (iv) the relevant
authority in a foreign country, if applicable.
“Content" means the
content managed and/or provided by us and/or its content provider which includes
without limitation all forms of text, graphics video, audio, files, data, images,
photographs, pictures, logos, video clips, video streaming, news, live feeds and
information on demand content.
“Contest” means giveaway events or
contest organised by us, our Affiliate and/or our agent.
“e-KYC”
means the electronic process to validate the identity of user.
“Law”
means any law (whether domestic or international), statute, code, rule, guidelines,
notices, ordinance, regulation, directive, order, judgment, writ, injunction or
decree, and includes any changes in the application or interpretation
thereof.
“Mobile App” means any mobile application made available by
us in a digital distribution service that allows user to access and/or use our
Services made available by us from time to time.
“Other User”
means any person who uses the Service through your Account, whether or not you allow
or authorise them to.
“Personal Data” shall have the same meaning as
in the PDPA.
“PDPA” means Personal Data Protection Act 2010.
“Property”
collectively means Services, Website, our Social Media and/or any other platforms
(whether known now or in the future) owned and/or managed by us or our
Affiliate.
“Post/Posted” means to publish, display, submit and/or
upload.
“Services” collectively means the services provided through
Mobile App, Website, Contest, and/or any other services made available by us from
time to time.
“Social Media” means social media account such as
Facebook, LinkedIn, Twitter, Instagram, Google, or any other social
media.
“us, we, our” means AAATap Sdn. Bhd. (Company No. 1417515-P),
and/or any of our Affiliate.
“user, you, yours” means you, an
individual, persons who is accessing and/or using our Property.
“User
Generated Content” means any uploaded material, data shared, or
contribution made such as text, links, photographs, graphics, video, audio, other
data or information Posted by you or a user.
“Website" means any
website owned and/or managed by us, and/or by our Affiliate, from time to time.
Our Privacy Policy may change from time to time without notice. As such, please look at our Privacy Policy periodically, and especially before you provide us any of your Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued access and/or use of our Property after any changes, revisions or modifications to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
We are not able to contract
with you unless you are 18 years old and above. If you are a child, please obtain
permission from your parent or guardian before using our service.
If you have
any reason to believe that a child has provided Personal Data to us, please contact
us and we will endeavour to delete that information from our database. Otherwise, we
will deem that you are 18 years and above or has obtained consent from your parent
or guardian when you provide your Personal Data to us.
The Privacy Policy is applicable to you the moment you access and/or use the Property.
We collect information in (2)
ways: -
PERSONAL DATA THAT YOU / OR A THIRD PARTY PROVIDE TO
US.
Depending on the type of Services you subscribe, we collect
information, such as, name, gender, country of origin, National Registration
Identification Card, passport, university ID, birthdate, driving license, car plate
number, telephone number, email address, credit/debit card information, photo, thumb
print, etc. Other than Personal Data obtained from you directly, we may also obtain
your Personal Data from third parties we deal with and from such other sources in
which you have given your consent or authorised for the disclosure of such Personal
Data.
INFORMATION WE GET FROM YOUR USE OF THE PROPERTY.
When
you interact with us through the Property, we may collect or receive and store
certain personally non-identifiable information. Such information is collected
passively using various technologies and cannot presently be used to specifically
identify you. This information includes:
- device-specific information such
as hardware model, operating system version, unique device identifiers, mobile
network information, memory, sound card data, Internet Protocol (IP) address.
-
details of how you access and/or use the Property such as your search queries.
-
total number of visitors accessing and/or using the Property.
- diagnostic and
usage data that your device generates. This is described in detailed below.
- how
you and Other User use and interact with the Property.
The above is
collectively known as “Information”. If we do combine non-personal information with
Personal Data the combined information will be treated as Personal Data for as long
as it remains combined.
As an ongoing effort to better understand and serve
you better, we often conduct research on customer demographics, interests and
behaviour based on the Personal Data and Information provided to us. This research
may be compiled and analysed on an aggregate basis. We may share this
non-identifiable and aggregate data with our Affiliate and/or Authorised Third Party
(hereinafter defined) but this type of non-identifiable and aggregate does not
identify you personally. We may also disclose aggregated user statistics in order to
describe our Property to our Affiliate and/or the Authorised Third Party for other
lawful purposes.
“Authorised Third Party” shall mean business partners,
contractors, agents, auditors, advisers, any telecommunications provider which we
have an arrangement with in connection with the Property and/or third-party service
provider or supplier who engage us, or engaged by us, from time to time for the
purposes of providing the Property to you. Authorised Third Party shall also include
parties in which we propose to or have any existing business dealing with.
We use the Personal Data and
Information you provide in a manner that is consistent with this Privacy Policy. If
you provide Personal Data for certain reason, we may use the Personal Data in
connection with the reason for which it was provided. Your Personal Data and
Information may also be used by us, our Affiliate and/or Authorised Third Party for
one or more of the following purposes:
a) assessing your application, b) to
conduct e-KYC, c) administer your participation of any Contest or any campaign or
events, d) to operate and provide the Property to you, e) administrating your
Account, f) technical administration of the Property, g) for internal administrative
purposes, including accounting and tax, h) to verify and process payment, i) to
communicate with you, j) to respond to your inquiries, k) for research and
development, l) for statistical analysis, m) for quality assurance, n) or the
enhancement of the Property, o) to detect and prevent fraudulent activity, p)
investigation of complaints and suspected suspicious transactions, q) in compliance
with any requirements by an Appropriate Authority and/or requirement of Law, r)
profiling Service preferences, s) to conduct market research and analysis for our
business plans, t) for record keeping, report generation and management analysis
purposes; u) to provide you with information on our other product and services, of
our Affiliate, and/or Authorised Third Party, v) to send you information, promotions
and updates including marketing and advertising materials in relation to the
Property and those of our Affiliate, and/or Authorised Third Party, w) our other
legitimate business activities, and/or x) any other activities which are ancillary
to the Property.
The above shall collectively be referred to as “Purposes” in
this Privacy Policy.
You represent and warrant that the consent of any Other
User whose Personal Data you have provided in any application and/or disclosed to us
has been obtained to allow us to process the same for the Purposes set out
above.
If we intend on using any Personal Data in any manner that is not
consistent with this Privacy Policy, you will be informed of such anticipated use
prior to or at the time at which the Personal Data is collected.
We are not in the business of
selling your Personal Data. We consider this information to be a vital part of our
relationship with you. As such we will not sell or rent your Personal Data save and
except as provided herein. There are, however, certain circumstances in which we may
share your Personal Data with certain third parties without further notice to you,
as set forth below.
Business TransferAs we develop our
business, we might sell or buy businesses or assets. In the event of a corporate
sale, merger, reorganisation, dissolution or similar event, Personal Data may be
part of the transferred assets.
Affiliate
We may also
share your Personal Data with our Affiliate for purposes consistent with this
Privacy Policy.
Appropriate Authority
To comply with any
order of court or directive from authorities investigating any alleged offence,
misdeed and/or abuse or to enforce any of the terms and conditions applicable to
you, or where such action is necessary to protect and defend our rights or property.
Authorised
Third Party
Where services from such Authorised Third Party is
required, we will share your Personal Data on a strictly confidential basis.
Authorised Third Party will not be allowed to use your personal information
disclosed to them except for the limited purpose of providing the particular
service.
Public
If you disclose any personal data through
any User Generated Content on any Platform, note that such Personal Data will be
available to all other users of the Platform.
Other
Parties
We may disclose your Personal Data to any other party in
respect of whom you have consented to the disclosure of your data.
Our Property may provide a link or a platform to third party applications, website and/or services to make available certain services to you (“Third Party Services”). This Third-Party Services may contain, from time to time, links to other websites. We are not responsible for the privacy practices or the content of such websites or of any third party. You should review the privacy policies of such Third-Party Services. This Privacy Policy applies solely to Personal Data and Information collected by us.
What is a
Cookie?
When you access and/or use the Property, your device will
automatically be issued with a cookie. Cookies are small files containing string of
characters that are placed in your device's hard drive to identify your device to
our server. Generally, cookies themselves only record those areas of the site that
have been visited by the device in question, and the duration. Many websites and/or
software application do this whenever a user visits their site in order to track
traffic flow.
Depending upon the type of device you are using, you may set
your device to accept all cookies, to notify you when a cookie is issued, or not to
receive cookies at any time. The last of these, of course, means that certain
personalised services cannot then be provided to you.
Our
Cookies:
We use "cookies" to store and track information about you
and your access and/or use of the Property.
Our cookie and information
retrieved from our cookie is used in line with the uses set out in in this Privacy
Policy and more specifically:
- to help save and retrieve passwords used on
the Property. This way, you will not have to re-enter information upon every new
visit to the Property.
- to track information such as the frequency and duration
of your access and/or use of the Property, your click-stream as you go through the
Property and help us determine whether you came to the Property from a particular
internet link or banner advertisement.
- to analyse the profile of visitors and
users to helps us in providing you with better access and/or use of the Property and
to enhance the Property.
- to personalise the content, banners and promotions
that you will see on the Property.
Most cookies are "session cookies,"
meaning that they are automatically deleted from your device at the end of a
session. You are always free to decline cookies if your device permits, although in
that case you may not be able to use certain features of the Property and you may be
required to re-enter your password more frequently during a session.
Third
Party Cookies:
We may allow other third party to serve ads when you
access and/or use the Property. In the course of serving advertisements, the
third-party may place or recognise a unique cookie in your device. Such third party
may use information retrieved from their cookies to provide advertisements on the
Property and other product and services that may be of interest to you.
WE
HAVE NO ACCESS TO OR CONTROL OVER THE THIRD-PARTY COOKIES AND THEY ARE NOT SUBJECT
TO OUR PRIVACY POLICY. PLEASE REVIEW THEIR PRIVACY POLICY FOR DETAILS.
If you
want to prevent such third party from sending and reading cookies on your device,
you will need to visit each of their websites individually to request that you be
removed from that system.
We would like you to help improving the quality and performance of the Property. We can automatically collect diagnostic and usage information from the device you are using and send it to us for analysis. The information is submitted anonymously to us. None of the information submitted identifies you personally, nor do we include images or any of your text. If you allow us to collect diagnostic and usage data, it may include details about app crashes and details about which features of the Property you use and how often. This data would also indicate the kind of device you’re using and which version of the operating system it’s running. Automatic reporting of diagnostic and usage information is on by default.
You may be able to access
and/or use the Property without providing us any Personal Data. If you choose not to
provide any Personal Data, you may not be able to access and/or use certain the
Property.
However, when you choose to provide us with such Personal Data, we
may also use your Personal Data to contact you in the future to tell you about our
services we believe will be of interest to you.
In relation to direct
marketing, unless there is an Opt-In and/or Opt-Out function on the Mobile
Application, you may request us by written notice not to process your Personal Data.
You
can write to us via the email address provided in this Privacy Policy at any time to
obtain details of the Personal Data we hold about you. Please quote your name, NRIC
and mobile number. It would be helpful if you also provide brief details of what
information you want a copy of. We may charge a reasonable sum permitted by existing
laws to cover our administration costs.
We reserve the right to refuse to
provide you with a copy of your Personal Data, but will give reasons for our
refusal.
We maintain your Personal Data in our business records while you
accessing and/or use the Property. We also maintain this information for a period of
time after you are no longer a subscriber or when you discontinue accessing and/or
using the Property if the information is necessary for the Purposes for which it was
collected or to satisfy legal requirements.
The Property may not be a
secure medium, and communications over the Property may be subject to third-party
interception. We cannot accept responsibility for any unauthorised access or loss of
Personal Data.
We have implemented security policies, rules and technical
measures to protect your Personal Data from unauthorised access, improper use or
disclosure, unauthorised modification, unlawful destruction or accidental loss. All
our employees and data processors, who have access to and are associated with the
processing of Personal Data, are obliged to respect the confidentiality of your
information.
While we cannot guarantee that loss, misuse or alteration of
Personal Data will not occur; we make reasonable efforts to prevent such unfortunate
occurrences.
Personal Data that we collect from you will be stored and backed
up securely in an environmentally-controlled location. Only authorised people with
user ID and password from our company have access to the information.
You
must remember to log off from our system after accessing and/or using the Property
so that no unauthorised party can have access to your Personal Data. You must not,
at any time, divulge your Personal Data to any third party.
It may be necessary to transfer your Personal Data and Information to our Affiliate, and/or Authorised Third Party located in countries outside Malaysia. This may happen where our Affiliate and/or the Authorised Third Party is based outside Malaysia or where you access and/or use the Property from countries outside Malaysia. By continuing accessing and/or using the Property, you consented to such transfer.
If you have any questions
relating to the Property or your Personal Data, please contact us
at:
Address:
AAATAP SDN BHD
Lot 3A-01A, LEVEL 3A,
UNIT
NO.35, WORQ GLO DAMANSARA,
699, JALAN DAMANSARA,
TAMAN TUN DR. ISMAIL,
60000
KUALA LUMPUR.
Email: [email protected]